Where are the products made?

All products are made on demand through our fulfillment partner. Depending on the product and destination, orders may be produced in different facilities across the United States, Europe, or other available locations.

Do international orders have customs fees?

Yes.
International orders may be subject to customs duties, import taxes, or local fees, depending on the destination country.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Why might I be charged extra upon delivery?

Additional charges may include:

  • customs duties

  • import taxes

  • local handling or administrative fees

These fees are determined by local authorities and shipping carriers and are outside of our control.

Do you accept returns or exchanges?

We only accept returns or replacements in the following cases:

  • The product arrived damaged

  • There is a printing error

  • The item received is different from what was ordered

In these cases, please contact us within 7 days of delivery and include clear photos of the issue.

Can I return an item if I changed my mind or ordered the wrong size?

No.
All products are made to order, so we do not accept returns or exchanges for size, color, or personal preference.

Please review the size guide and product details carefully before placing your order.

What if I ordered the wrong size?

Each product includes a detailed size guide.
If the wrong size was selected, we unfortunately cannot offer refunds or exchanges.

How long does shipping take?

Shipping times vary depending on:

  • destination country

  • product type

  • production location

Estimated timelines:

  • Production: 2–7 business days

  • Shipping: 5–20 business days (international)

These are estimates and may vary.

What happens if my order is lost?

If a package is confirmed as lost by the carrier, we will review the case and, if applicable, send a replacement.

We are not responsible for delays caused by customs, weather, or local postal services.

What if I entered the wrong shipping address?

Customers are responsible for providing a complete and accurate shipping address.
If an order is returned or lost due to an incorrect address:

  • we cannot issue a refund

  • reshipping may require an additional payment

Will the colors look exactly the same in real life?

Colors may vary slightly due to:

  • screen settings

  • printing process

  • fabric type

These variations are normal and not considered defects.

Can I cancel or change my order?

Once an order has entered production, it cannot be canceled or modified.

If you need to make a change, contact us as soon as possible and we’ll check if it’s still possible.

Who handles production and shipping?

Production and fulfillment are handled by Printful, our print-on-demand partner.
We work closely with them and will assist you if any issues arise.

How can I contact you if there’s a problem?

If you experience any issues with your order, please contact us within 7 days of delivery, including:

  • your order number

  • a description of the issue

  • photos (if applicable)

Important Note

International orders may be subject to customs fees and import taxes. These charges are the responsibility of the customer.